I've personally forwarded your request on priority to our development team to raise the severity of this issue and I really hope that this format gets included in Cloud Drive soon. I completely understand that this feature definitely would be of great help to our customers and I'd really like to thank you for sharing your interest with us. I've forwarded this to our Cloud Drive business team for consideration as we plan future improvements. I understand you want us to make Olympus RAW file (.ORF) compatible with Photo Cloud Storage like other RAW files. I've reviewed our previous correspondence with you, and I'm very sorry about the incorrect information you received. Here is the response I got from my E-mail to Amazon, looks promising! We do value the feedback of our customers and make every attempt to integrate their comments or suggestions into our stores and procedures. It is always important for us to hear how customers react to all aspects. It is an important part of upcoming developments in our service. I keep pushing for this format to be available on Cloud drive. Customer feedback like yours helps us continue to improve our products and provide better service to our customers. ![]() > I’ve passed your comments as feedback to our Cloud Drive team for consideration as we plan future improvements. Supported RAW photo formats include: Adobe (dng), Canon (cr2, crw), Epson (erf), Fuji (raf), Kodak (dcr), Minolta (mrw), Nikon (nef, nrw), Panasonic (rw2), Pentax (pef), Sigma (x3f), and Sony (srf).įor more information about Cloud Drive Photos & Videos file requirements, go to: Since the raw formats are not standardized or documented, and differ among manufacturers, Amazon's Cloud Drive unlimited photo upload service only supports the below RAW format. Please note that the unlimited photo storage benefit includes most major image file types: JPEG, GIF, (both animated and non-animated), most common TIFFs, RAW, PNG, and BMP. ![]() I'm sorry for the inconvenience this situation has caused to you. Then I can look at everything, trash the losers, and move the keepers to my pictures folder. It's set up on my home computer to detect any camera I connect, including my iPhone or iPad, and upload any new files to to the Dropbox Camera Upload folder. I have RAW and JPEGs from three different camera manufacturers stored there and I can access them from anywhere, on any computer, smartphone, or tablet once I log into Dropbox. For $100 a year, I have 150GB of storage for anything I want including my photos, my iTunes library, all of my emails, and every data file of value to me. Sounds like a good reason to not waste your money on Amazon prime. If you are Prime member and would like to backup Olympus raw files in the cloud, use this form to send a request to support. If you upload ORF file it's not recognized as photo and it's counted towards Cloud drive space limit. It supports JPEGs, TIFFs, some video files and raw image files from many manufacturers (including Panasonic), but not Olympus ORF files. Very useful for cloud backup, and practically free considering other Prime benefits. A support rep told our tipster to wait another 48 hours for the problem to clear, and so perhaps if you're unable to use the service, you'll just have to try again at the weekend.As you may know, Amazon recently launched Prime Photos - unlimited photo storage, free for Prime members. ® Updated to add on May 13Īmazon claims it has fixed the issue, however at least one Register reader has shown us evidence that the upload feature still doesn't work properly. We've asked Amazon for more details and we'll let you know if we hear back from them. It's a service in competition with Google's convoluted pics'n'vids hosting. Non-members get 5GB for photo and video storage. ![]() Punters are advised to send a private message to the Amazon Photos account on Twitter if they have any further concerns or questions.Īmazon Photos provides free unlimited storage of full-resolution photos, and up to 5GB of video, in the cloud for Prime members. Please be assured that your content is safe and secure. We have identified the issue and full service should be resumed by end of day today. ![]() Yesterday, May 11, we experienced an issue in our service where North American customers experienced difficulty uploading content.
0 Comments
Leave a Reply. |